Insurance

What insurance do you take?

Most people here use insurance. We can tell you on the consult whether yours is in network. Coverage still varies by the specific plan.

In network

Plans we take.

  • United Healthcare
  • Western Health Advantage
  • Optum
  • UMR
  • Carelon
  • Aetna
  • Kaiser — only with an outside referral to Carelon
  • Medi-Cal through Partnership / Carelon only
  • Sutter Health Plan — if the member ID starts with M

Sutter Select is managed by Anthem now. The fastest check: does the insurance number start with an M? If yes, we take it. If not, we do not.

Medi-Cal

Partnership HealthPlan only. Not other Medi-Cal.

We accept Medi-Cal through Partnership HealthPlan and Carelon. We are not able to accept other forms of Medi-Cal.

FAQ

The questions we get every week.

I have Partnership Medi-Cal but I live in Yuba County. Am I covered?

Yes. Many Northern California counties use Partnership HealthPlan to manage Medi-Cal. We are in network. Read about Partnership telehealth.

Partnership serves these counties: Butte, Colusa, Del Norte, Glenn, Humboldt, Lake, Lassen, Marin, Mendocino, Modoc, Napa, Nevada, Placer, Plumas, Shasta, Sierra, Siskiyou, Solano, Sonoma, Sutter, Tehama, Trinity, Yolo, and Yuba.

Do you take Blue Cross, Blue Shield, or Anthem?

We are not in network. If you have an HMO, it will not be covered.

If you have a PPO, we do courtesy billing so you do not have to deal with a superbill. PPO means you have out-of-network benefits that start after your deductible. Deductibles vary widely — we have seen as low as $150 and as high as $5,000. After the deductible, there is usually a copay of about 40% of the session fee.

What about Cigna?

Probably soon. We are working on it. Ask on the consult if you want the current status.

What if I cancel?

We charge a $50 cancellation fee. Ask on the consult what notice we need so you are not surprised.

Get started

Not sure if you are in network? Ask on the call.

A free 15-minute consult is the fastest way to check coverage, offices, and who you would see.

Book a free 15-minute consult